It’s not a matter of if a hard drive will fail; it’s a matter of when. Five years is the average lifespan for older mechanical hard drives. After the five-year mark, things can fail, disappear, or die at any time.
We’ve saved many lost documents, photos, systems for our customers and may be able to remedy your situation.
If the damage is far too extreme, we know a few people at professional data recovery laboratories that may be able to perform a miracle or two.